Returning an item couldn't be easier with Hill + How. Follow these simple steps to make a return.
1. Return the item to its original condition in the packaging with tags attached.
2. Fill out our returns form which you'll find below or simply create your own, clearly describing why you are returning the item. Please leave your e-mail address and order number on the returns form so we know who you are!
3. Take your parcel to your nearest post office. We advise you ask for a (free) Certificate of Postage until your order is refunded.
Voila! Sit back, put your feet up and we'll do the rest from here! Please allow for 2 weeks for the process to be refunded (we're usually much quicker than this, but just incase).
Please note: You will be responsible for covering the postage costs for your return.
In the unlikely event that an item is faulty, we will refund the postage cost to you but please get in touch with us first at firstname.lastname@example.org before returning a faulty item.
To print, right-click over the form below, save it to your computer, then print it out.